Last updated: 6 October 2026
Fahari Fitness Limited (“we”, “us”, “our”) runs faharifitnessltd.com. This policy explains what personal information we collect when you visit our website, place an order or contact us, how we use it and the choices you have. We handle personal data in line with the Data Protection Act, 2019 of Kenya.
Information we collect
- Details you give us: your name, phone number, email address, delivery address and company name when you place an order, create an account, fill in our contact form or reach us by phone, WhatsApp or email.
- Order information: the products you buy, order value and delivery details. Payments are processed by our payment providers; we do not store your full card or mobile money PIN details.
- Website usage: basic technical data such as your IP address, browser type, pages visited and cookies that keep your cart and account working.
How we use your information
- To process, deliver and follow up on your orders.
- To respond to quotes, questions and after-sales support requests.
- To send order updates by SMS, WhatsApp, phone or email.
- To send offers and news about new equipment, only where you have agreed. You can opt out at any time.
- To keep our website secure, prevent fraud and improve our products and service.
- To meet our legal, tax and accounting obligations.
Sharing your information
We do not sell or rent your personal information. We only share it where needed with trusted partners who help us run the business, such as delivery and courier companies, payment providers, website hosting and IT service providers, or where the law requires us to.
Cookies
Our website uses cookies to remember your cart, keep you signed in and understand how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the shop, such as the cart and checkout, may not work properly without them.
How long we keep your data
We keep your information only as long as we need it for the purposes above, including to meet legal, tax and accounting requirements. After that we delete it or make it anonymous.
Keeping your data safe
We take reasonable technical and organisational steps to protect your information from loss, misuse and unauthorised access. No method of sending data over the internet is completely secure, but we work hard to protect what you share with us.
Your rights
Under the Data Protection Act, 2019 you have the right to be told how your data is used, to access the personal data we hold about you, to ask us to correct or delete it, to object to its use for marketing and to withdraw your consent. To make a request, contact us using the details below. You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC).
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.
Contact us
Fahari Fitness Limited, Jamia Tower (opposite Best Western Hotel), Muranga Road, Nairobi, Kenya. Phone / WhatsApp: 0795 112 299. Email: sales@faharifitnessltd.com.